Privacy Policy

Audivelo is committed to protecting your privacy

Please read our Statement of Privacy. The AUDIVELO website is a general audience web site. Personal information of all users is collected, used and disclosed as described in this Statement of Privacy.

This Statement of Privacy applies to AUDIVELO  (“we”, “our” or “us”) on the collection, use and disclosure of your information on www.audivelo.com; it does not apply to the practices of third parties that we do not own or control, including but not limited to any third party websites, services and applications (“Third Party Services”) that you elect to access through our Service or to individuals that we do not manage or employ. While we attempt to facilitate access only to those Third Party Services that share our respect for your privacy, we cannot take responsibility for the content or privacy policies of those Third Party Services. We encourage you to carefully review the privacy policies of any Third Party Services you access.Please read our Statement of Privacy.

Collection of your Information

The information we gather also enables us to personalize, improve and continue to operate our services, features, content, applications and products we offer  (collectively with the Site, the “Services”). In connection with certain aspects of the Services, we may request, collect and/or display some of your Personal Information.

As a Creative Services provider, we collect personal information, such as your e-mail address, name, home or work address or telephone number. Information collected by us is used for the main purpose of communication and billing your project purchases.

Client Account Information

When you create an Account, you will provide information that could be Personal Information, such as your username, password and email address. You acknowledge that this information may be personal to you and by creating an account for the Services and providing Personal Information to us, you allow others, including us, to identify you and therefore may not be anonymous.

Email Communications

We may receive a confirmation when you open an email from us. We use this confirmation to improve our customer service.

Financial Information

We do not store financial information, such as your valid credit card number, type, expiration date or other financial information; that information is stored by our third party payment processing company (the “Payment Processor”), and use and storage of that information is governed by the Payment Processor’s applicable terms of service and privacy policy.

IP Address and Other Information

We automatically receive and record information from your web browser when you interact with the Services, including your IP address and cookie information. This information is used for fighting spam/malware and also to facilitate collection of data concerning your interaction with the Services (e.g., what links you have clicked on). Generally, the Services automatically collect usage information, such as the number and frequency of visitors to the Site. We may use this data in aggregate form, that is, as a statistical measure, but not in a manner that would identify you personally. This type of aggregate data enables us and third parties authorized by us to figure out how often individuals use parts of the Services so that we can analyze and improve them.

Use of Your Information

AUDIVELO and its operational service partners collect and use your personal information to process product orders and deliver the products requested. It is possible that we may also use personal information to inform you of other products or services available from AUDIVELO and our affiliates. We may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. We do not sell, rent or lease our customer lists to third parties. We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your personal information (e-mail, name, address, telephone number) is not transferred to the third party.

We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, processing transactions, or performing statistical analysis of our services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of your information and are prohibited from using that information for any other purpose.

AUDIVELO does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent. We may access and/or disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to:

(a) conform to the edicts of the law or comply with legal process served on AUDIVELO or the site;

(b) protect and defend the rights or property of AUDIVELO, including its Web site; or

(c) act under exigent circumstances to protect the personal safety of users of AUDIVELO or the public. Personal information collected on this site may be stored and processed in the United States or any other country in which we or our affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country.We abide by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.

Security of Your Information

We are committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access that are located in controlled facilities. When we transmit highly confidential information over the Internet, we use encryption protocols such as SSL so your information is protected.